Wednesday, August 10, 2022

Terms of Use: What You Need to Know


When you visit a website, you may not think about the legal terms and conditions that govern your use of that site. However, it is important to be aware of these terms, as they can affect your rights and obligations. In this blog post, we will discuss some of the key things you need to know about website terms of use. We will also provide some tips for reviewing and understanding these documents.

 




What are the Terms of Use?

Terms of Use (aka ToU, sometimes also called terms and conditions or Terms of Service, ToS) are the legal rules that govern your use of a website. When you visit a website, you are agreeing to abide by these rules. Depending on the website, the terms may be different. For example, some sites may allow you to use their content for personal, non-commercial use only, while others may allow you to use their content for any purpose.It is important to read and understand the ToS before using a website. By doing so, you can avoid potential legal problems down the road. For example, if you violate the ToS, you could be sued or banned from the site.



 
 

Are ToU legally binding even if I never agreed to them?

Generally, yes, unless they contain some unusually unfair, deceptive, or unreasonably restrictive provisions. Such provisions may end up unenforceable even if users clicked through to agree to them without reading first.

 

But the standard boilerplate provisions will be enforced even if people never read them. If they use the online platform, then their consent to the platform's Terms will be implied, it will be legally binding.



What rights do you give up when you agree to Terms of Use?

 

When you agree to a company's Terms of Use, you are typically agreeing to waive certain rights. For example, you may be waiving your right to a trial by jury, or limiting your ability to seek damages. You may also be giving up some of your right to privacy, or agreeing to arbitrate disputes instead of going to court to resolve legal disputes. You may also be agreeing to waive certain rights to your own content, some Terms claim intellectual property ownership rights over user generated/submitted content. Be sure to read the Terms of Use carefully before you agree to them, and understand what rights you are giving up. 


 

What if I don't agree with ToU?

If you do not agree to the ToU, you should not use the website or service. In some cases, you may be able to contact the company to discuss your concerns. However, ultimately it is up to the company whether or not they are willing to make changes to their ToU.

 

Can I change my mind after agreeing to ToS?

In some cases, you may be able to change your mind after agreeing to the ToS. For example, if you sign up for a free trial of a subscription service, you may be able to cancel within a certain period of time and avoid being charged. However, once you make a purchase or commit to a long-term contract, you may not be able to change your mind. Be sure to read the terms of use carefully before making any decisions.

 

If I don't agree to the TOU, can I still use the website, its data, products and services?

No, if you do not agree to the terms of use, then you should not use the website or its product or service. By using the platform or its materials, it is assumed that you have read and agreed to the Terms of Use. If you do not agree to the TOU, then your only recourse is to stop using the platform and its materials. Additionally, some sites will have a mechanism in place where you have to check a box or click a button signifying that you agree to the TOU; this is sometimes called an "agree button." If you do not agree to the terms and do not click the agree button, then you will not be able to use the site or its materials. In some cases, you may also be asked to enter your date of birth to verify that you are of legal age to agree to the TOU; if you are not of legal age, then you will not be able to use the site.

 

Some platforms have an "age gate" where you have to enter your date of birth before you can even see the TOU; if you are not of legal age, then you will not be able to use the site.

 

If you don't agree to a company's terms and conditions, or if you think they're unfair, your best course of action is to simply not use the website/app/service. You should also avoid providing any personal data to the company if you can.

 

It's important to remember that when you sign up for online services, you're agreeing to their terms and conditions. This means that you should take the time to read through them carefully before agreeing to anything. If you don't agree with the terms and conditions, or if you think they're unfair, your best course of action is simply not to use the website/app/service.

 

Additionally, you should avoid providing any personal information to the company if you can. By doing this, you'll be less likely to run into any legal issues down the road.

 

How to tell if the platform's Terms try to steal my content or personal information?

Look at the sections with titles like Intellectual Property Ownership, License to Your Content, Feedback. See if there is anything in there that says that by submitting content you are giving up some of your intellectual property rights, or you grant perpetual license to your content just because you submitted it through the platform. That's how you figure out of the platform is trying to steal user generated content, by looking at the intellectual property clause and similar ones that deal with the intellectual property rights. Look for language that gives license to "publicly perform", "publicly display" and use such content "royalty free".

 

To see if they are trying to steal your personal information, looking at the privacy policy is the first step. 



Tips for Reviewing Terms of Service

When reviewing the Terms, there are a few key things you should keep in mind. First, make sure you read the entire document. The terms of use will likely be long and technical, but it is important to understand all of the rules that govern your use of the site. If you have any questions about the terms, be sure to ask someone who can help you understand them.

 

Next, pay attention to any sections that limit your rights or impose obligations on you. For example, some sites may require you to indemnify them against any legal claims that arise from your use of the site. Others may limit your use of their content to personal, non-commercial purposes only. Make sure you understand any such limitations before using the site.

 

Finally, be aware of the effective date of the Terms. Websites can change their Terms at any time, so it is important to make sure you are reviewing the most current version. If the Terms have changed since you last visited the site, be sure to review them before using the website again.

 

Here are a few tips to help you understand and review website Terms of Service:

 

-Read the entire document carefully. Do not skip over any sections, even if they seem long or technical.

 

-If you have any questions about the terms or the law, be sure to ask someone who can help you understand them.

 

-Pay attention to any sections that limit your legal rights or impose obligations on you. Make sure you understand these before using the site.

 

-Be aware of the effective date of the Terms of Service. Websites can change their terms at any time, so make sure you are reviewing the most current version.

 

By following these tips, you can help ensure that you understand and agree to the website Terms of Service before using the site. Doing so will help protect your rights and avoid any potential legal problems.



How can you tell if a company's ToS are fair and reasonable, or if they're trying to take advantage of you?

Unfortunately, there's no easy answer to this question. However, there are some red flags that you can watch out for. For example, if a company requires you to waive your legal right to a trial by jury, or limits your ability to seek damages, these may be signs that the terms are not in your best interests.

 

It is also important to read the ToS carefully before you agree to them. Many people simply click "I Agree" without even reading the document. However, by doing this, you are agreeing to be bound by all of the terms and conditions in the document. So, if there are any terms that you do not agree with, or do not understand, be sure to ask the company for clarification before you agree to them.

 

Finally, keep in mind that the Terms of Service are subject to change at any time. So, even if you read and agree to the terms today, they may be different tomorrow. For this reason, it is important to check back periodically to make sure that you are still in agreement with the terms.


How can you protect yourself from being taken advantage of by Terms of Service agreements in the future?

 

There are a few things you can do to protect your legal rights from unfair or unreasonable ToS agreements. First, understand the law and be sure to read the agreement carefully. If there are any terms that you do not agree with, or do not understand, be sure to ask the company for clarification before registering an account or buying anything.

 

If you ever find yourself in a situation where you feel like you have been taken advantage of by a ToS agreement, you may want to seek legal counsel. An experienced attorney can explain applicable law provide professional legal advice and get the relief you deserve.

 


 

What happens if I break the Terms of Use?

If you break the terms of use, the consequences could include a warning from the company, a suspension of your account, or even a lawsuit. Be sure to read the terms of use carefully to avoid accidentally breaking any rules. If you are unsure about anything, be sure to ask for clarification.

Can the platform change its TOU policy at any time without notifying me first or giving me a chance to object/?

 

Yes, in most cases the platform can change its TOU policy at any time without notifying you first or giving you a chance to object. However, there are some exceptions to this rule. For example, if you have entered into a long-term contract with the platform, then the platform may not be able to make changes to the TOU without breaching the contract. Additionally, some websites may have a TOU policy that states that the website will give you advance notice of changes to the TOU; in this case, the platform would be required to follow its own policy. If you are concerned about a particular platform changing its TOU, you may want to contact the platform directly to inquire about its policy on TOU changes.



Can I copy Terms from another website? Are terms and conditions copyright protected?

Original Terms may be protected by copyright law, like books, music, and artwork. As a result, if you replicate someone else's Terms without their permission, you may be breaching copyright law. You may, however, utilize an existing set of Terms as a starting point, then change and add your own sections to it. Be sure to review them carefully to make sure they are appropriate for your own platform.


Don't just copy-paste others' Terms. This is because the terms of use, even if adequate for another website, may not be protecting you adequately and may be copyrighted.


Am I legally required to have the terms of use?

 

No. However, while only privacy policy is required by law, you should have both a terms of use and a privacy policy on your platform. Having just one or the other is not enough to protect you from legal issues. The biggest advantage of having a terms of use agreement is that you retain complete control over your website/business while limiting liability. Like a free insurance policy.

 

Here are some instances of how ToU might be beneficial to you:


  • You can terminate a user's account if they misuse your platform or mobile app in any manner. Your "Termination" clause can advise users that. if they abuse your service, their accounts will be subject to termination.

 

  • You can inform users that everything on your platform is on an "as is" basis, to be used at own risk, comes without warranties of any kind. This will make it more difficult for people to sue you in the future for anything that can go wrong when they do smth silly after reading smth on your platform.
  • If users have the ability to submit material on your platform or mobile app (make content and share it on your platform), you have the right to delete any content they generate if it violates copyright. Users will be informed in your Terms and Conditions that they can only produce and/or distribute material that they hold the rights to, or you ca terminate the account.
  • You can inform users that they are not permitted to insert trademarks into their usernames.
  • If you offer goods or services, you may be able to cancel particular orders if the pricing of a product or service is inaccurate. Your Terms and Conditions can contain a section informing consumers that some orders may be canceled at your exclusive discretion if the items requested have wrong pricing owing to different issues.

 

  • You can provide users with information about appropriate payment arrangements.
  • Inform customers about your shipping regulations.
  • Inform users about your refund and return policies.

 

 

So, while a Terms and Conditions agreement is not legally required, there are several reasons why you should have one. Not only will it make your company appear more professional and trustworthy, but it will also provide you greater control over how your users engage with your platforms and content. Limitation of liability clauses can shield your business from unnecessary problems.


 

How should I go about creating a terms of use for my online service?

 

There is no one-size-fits-all answer to this question. The best way to create a terms of use for your platform will depend on several factors, including the nature of your business, the services you offer, and your desired level of protection. However, there are some basic steps you can take to get started.

 

First, you should decide what kind of terms of use you want. There are two main types: browsewrap (implied consent) and clickwrap (express consent, users actually click to agree). Browsewrap agreement is generally less protective than a clickwrap one, but they are also easier to implement. Clickwrap terms of use agreements require users to take some action (e.g., clicking a button or checking a box) to indicate their agreement to the Terms.

 

Next, you should draft the actual terms of use. Be sure to include all relevant information, such as your contact information, the rules for using your platform, and any disclaimers or limitations of liability. Once you have drafted the terms of use, you should have a lawyer review them to ensure they are compliant with applicable law and protect your interests.

 

Finally, you need to implement the terms of use on your platform. If you are using browsewrap terms, this generally just involves posting the terms somewhere on your platform. If you are using clickwrap terms, you will need to add a mechanism (e.g., a button or checkbox) that users must click/check in order to indicate their agreement to the terms.

 

Implementing the Terms is an important step in protecting your platform from legal liability. However, it is only one part of the equation. You should also have a well-drafted privacy policy in place in order to fully protect your interests.



Essential clauses for the Terms of Use.

Acceptance. To inform users that the Terms of Service are legally binding whenever they visit the platform, even if they are only surfing browsing.


Neutral Venue. The law shields neutral eCommerce service owners from liability for materials/transactions of the service users, if their function is just to provide a neutral platform for users to transact. The Neutral Venue clause states unequivocally that the owner is neutral and, as such, is entitled to liability protection.


A Link to Your Privacy Policy. You must post a Privacy Policy. Because most businesses collect at least some personal data, you are likely subject to privacy regulation. It is critical that you include a link to your Privacy Policy somewhere in the Terms and Conditions agreement. This manner, the provisions of your Privacy Policy are incorporated into your wider Terms and Conditions agreement.


IP Ownership. The Terms of Use should state that, as between you and the users, your company owns all IP rights in the content on the platform. Users should retain rights to their own content that they submit to or through your platform.


Disclaimer of Warranty. To disclaim any responsibility for the accuracy, timeliness, or completeness of information on the platform and to limit liability for damages resulting from its use.


No Guarantee of Continued Service or Support. The Terms of Use should state that your company does not guarantee any particular level of service or support for the platform.


Limitation of Liability. To limit your company’s maximum liability for any damages that may result from use of the platform (to fees received or some nominal amount).


Acceptable Use Policy. A set of rules that specify the permitted uses of your platform and content and prohibited uses of your platform and content.


The Right to Modify the Terms of Use at Any Time. The Terms of Use should state that you have the right to modify the agreement at any time and in your sole discretion. If you do make changes to the Terms of Use, you should notify users of the changes and post the revised Terms of Use on the platform.


Product Descriptions; Mispriced Merchandise. The ToS could state that product descriptions are subject to change at any time without notice and that your company does not warrant that the product descriptions, colors, or other content on the platform is accurate, complete, reliable, current, or error-free. In addition, the Terms of Use should state that merchandise offered for sale on the platform may be mispriced, and that your company shall have the right to refuse or cancel any orders placed for such merchandise. Your company shall have the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information or cancel orders if any information on the platform is inaccurate at any time without prior notice (including after you have submitted your order). Such errors, inaccuracies or omissions may relate to product description, pricing and availability. Your company undertakes no obligation to update, amend or clarify information on the platform, including without limitation, pricing information, except as required by law. No specified update or refresh date applied on the platform should be taken to indicate that all information on the platform has been modified or updated.


Third-Party Links. The Terms of Use should state that the platform may contain links to websites or resources of third parties, and that your company does not control such websites or resources. You should include a statement that your company is not responsible or liable for the availability of such websites or resources, and is not responsible or liable for any content, advertising, products or other materials on or available from such websites or resources. Your company should not be construed as endorsing any third-party website or resource just because it is linked to from the platform.


Termination of Use; Access To the Platform. The Terms of Use should state that your company may terminate users’ access to all or any part of the platform at any time, with or without cause, with or without notice, effective immediately. Upon termination, users shall have no further right to use the platform. The Terms of Use should also state that your company may block users’ access to the platform in its sole discretion and without prior notice if users violate the Terms of Use or for any other reason.


Governing Law. Include a clause stating that the Terms of Use and any disputes arising out of or in connection with the ToU or use of the platform will be governed by the laws of [insert governing law], without regard to its conflict of law provisions.


Arbitration. Include an arbitration clause stating that any dispute between you and a user that arises out of or in connection with the ToU or use of the platform will be finally settled by binding arbitration in [insert city], [insert state/province] pursuant to the rules of the American Arbitration Association.


Class Action Waiver. Include a class action waiver clause stating that any arbitration under the ToU will take place on an individual basis; class arbitrations and class actions are not permitted.


How to Contact Us. Include your company’s contact information in the ToU so that users can easily get in touch with you if they have any questions or concerns about the ToU or the platform.


Severability and Waiver. The Terms of Use should state that if any provision of the agreement is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the ToU and all other provisions shall remain in full force and effect.



Do I need to register my Terms of Use with the government or any other organization?

 

No, you do not need to register your terms of use with the government or any other organization.

 

Are there any other legal documents that I should consider creating alongside my terms and conditions agreement?"

 

Yes, you should also have a well-drafted privacy policy in place in order to fully protect your interests. It's a legal requirement. A privacy policy will outline what personal information you collect and how you use and disclose it.

 

Creating a terms of use agreement and privacy policy are both important steps in protecting your platform from legal liability. However, it is important to note that these are only two parts of the equation. When it comes to legal documents for your platform, terms of use and privacy policy are just the beginning. You should also consider creating a security policy, acceptable use policy, and/or cookie policy.



 

What is the difference between a terms of use and a privacy policy?

A terms of use is a document that sets forth the rules and regulations for using a platform or its services. Privacy policies, on the other hand, are documents that set forth the website's policies regarding the collection, use, and disclosure of personal data. Privacy policy is required by law whereas ToU are usually not. While both documents are important and are often drafted together as a package, they serve different purposes. CCPA is a California law that requires websites to have a privacy policy. European Union has GDPR (General Data Protection Regulation).

 

 

How can you tell if a website has Terms of Use, and how do you read them?

 

Most platforms will have terms of use agreements somewhere on their site. Usually, you can find this agreement by scrolling to the bottom of the homepage and looking for a link that says "Terms of Use" or "Terms and Conditions."

 

If you can't find the Terms of Use agreement on the website's homepage, your best bet is to do a search for it. To do this, simply go to the website's search bar and type in "Terms of Use." This should bring up the agreement page so you can read through it.

 

Reading through websites' terms of use agreements may not be the most exciting thing in the world, but it's important to do if you want to use the platform. By taking the time to read through the agreement, you can avoid legal issues down the road.


Can you negotiate the terms and conditions for a website or app that you want to use, or are they set in stone? 

It would be up to the owner to decide whether to negotiate or to have the Terms set in stone. If you don't agree with the terms and conditions, your best course of action is simply not to use the platform. You should also avoid providing any personal information to the company if you can.


If a website violates its own ToU, what can you do about it?

If you believe that a platform has violated its own Terms of Use, you can contact the platform directly and let them know. If the violation is also illegal, contact consumer protection agency and Better Business Bureau. 

What are some common issues to watch out for in ToU agreements?

 

Some common issues to watch out for in terms of use agreements include:

-Who owns the content that you upload to the website/app/service?

-What are the disclaimers of warranty?

-What unusual disclaimers are there?

-How is the liability limited?

-Can the website/app/service change the ToU at any time without notice?

-What happens if you violate the Terms of Use agreement?

-Are there any arbitration clauses? Waiver of jury trial?

-What is the governing law/jurisdiction? The governing law clause determines where a dispute should be filed and what should be the applicable law.

-Does the losing party have to pay the other party's legal fees in case there is a legal dispute?

-What legal entity owns the platform?


How can you make sure your users understand and agree to your ToU policies? 

There are a few ways that you can make sure your users understand and agree to your Terms of Use:

-Make the Terms easily accessible: Put a link to your terms of use agreement on your website's homepage, and make it easy for users to find.

-Use clear and concise language: Write in simple, straightforward language that your users will be able to understand.

-Get explicit consent: When users sign up for your website/app/service, make sure they tick a box indicating that they have read and agree to your Terms of Use agreement.

 


What are the consequences for violating or not complying with website's Terms of Use agreement?

The consequences for violating or not complying with a website's Terms of Use agreement can vary depending on the severity of the violation. In some cases, you may simply be banned from using the website/app/service. In other cases, you may be subject to legal action.


Can you change or update your company's ToU at any time, and if so, how should you go about doing this?"

Yes, unless it negatively affects paying customers who agreed to a less restrictive version of the Terms when they made a purchase. Ideally, you should post any changes on your website in a prominent location, and send an email notification to users who have registered with your site. If the changes are material or affect users' personal data, you may also need to get explicit consent from users before implementing them.

 

 

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This information is not intended to replace  professional legal advice. This article does not establish an attorney-client relationship.